About Us
Hi there! We are a team of individuals with a passion for service. We truly believe in the power of personal interactions and their ability to simplify communication, elevate experiences, engage and inspire people. Excellent customer care begins with a solid foundation of service. Our passion for service led us to start RAIR – an opportunity to offer individualized attention and service that we have found to be so rare. We are excited to begin this journey with you!
At RAIR, our focus is on building and fostering long-term relationships with our clients. Our desire is to serve. We provide customized levels of service designed to elevate your experience and ensure that your equipment is operating at optimal levels which reduces energy consumption, extends longevity and maintains a level of comfort for you.
Unlike most of our competitors we have narrowed our focus to taking care of clients with existing equipment or overall system needs.
Our Values
1. Character
We will do the right thing in every situation. We will have a positive attitude, be respectful & understanding.
2. Compassion
for our customers & each other.
3. Communication
to communicate clearly & concisely with our customers & our team to ensure all expectations are met.
4. Chase
We are constantly training to improve our skills & abilities in order to provide the best quality of service.
5. Choose
we as a team choose to show up every day ready to serve our customers & provide exceptional customer experience.
Our Promise
we promise to show up at your home or business on time & in a respectful manner ready to serve you as our customer. We will protect the working environment by wearing boot covers or covering floors & wearing gloves for thermostat installations. We will communicate any & all details of our work to the best of our abilities to maintain proper communication throughout any repair or installation project.